Privacy Policy
At Rocket Fulfilment we are committed to protecting and respecting your privacy.
This policy explains the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998, the Data Controller is Rocket Fulfilment Limited of Unit 10 Peartree Business Centre, South Road, Harlow, Essex CM20 2BD.
Information we collect
The following data may be collected and processed when you visit our website: usage information, details of your visits including (but not limited to) pages viewed and the resources that you access on the site. Such information includes traffic data, location data and other communication data. Information you provide to us, for example, when you register, download our brochure, or make an enquiry and information that you provide when you communicate with us (by any means) may also be collected.
Use of cookies
A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how you move your way around our website so that, when you revisit our website, it can present tailored options based on the information stored about your last visit. We occasionally use cookies to analyse traffic and for advertising and marketing purposes (e.g. Google Analytics and Google Maps). Cookies are used by nearly all websites and do not harm your system.
If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
Use of your information
We use the information that we collect from you to respond to enquiries in the most appropriate manner. In addition to this we may use the information for one or more of the following purposes: to provide you with any information that you request from us relating to our products or services. To provide you with any information relating to other products/services that may be of interest to you. To carry out our obligations arising from any contract entered into between you and us. To notify you about changes to our services. To improve our products and services.
Where we store your personal data
In running our website it may be necessary to process or store the data that we collect from you in locations outside of the European Union. By providing your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to ensure that this information is held and transferred securely. Unfortunately the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data that you choose to send us electronically, and while we take precautions against this, you provide data entirely at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Any personal information you may share with us (such as your email address etc.) is encrypted and protected with the following software: 2048 bit signatures and up to 256 bit encryption on SSL. When you are on a secure page, a lock icon will appear next to the address bar of web browsers such as Google Chrome.
We take data protection very seriously and strive to protect the information you provide. Once we receive your information, we make our best effort to ensure its security on our systems.
Disclosing your information
Third party service providers working on our behalf: we may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service. Our third party service providers will be required to keep your information secure and not to use it for their own direct marketing purposes.
We will not disclose your personal information to any other party other than in the event that we sell any or all of our business, where we are legally required to disclose your personal information by law or to further fraud protection and reduce the risk of fraud. In accordance with the Data Protection Act 1998 you have the right to write to us and request access to any information that we hold relating to you. We reserve the right to charge a fee to cover costs incurred in providing you with this information.
User content
You must take full responsibility for the content you add to blog comments and other user content areas – any user in breach of these terms may be required to compensate anyone who suffers as a result. You grant us a non-exclusive licence to use the content you add to our website for other purposes, for example, in marketing material or on other websites.
Your choices
You have a choice about whether or not you wish to receive information from us.
You can change your marketing preferences at any time by contacting us by email: info@rocketfulfilment.co.uk or telephone: +44 (0)1992 475 503.
How you can access and update your information
The accuracy of your information is important to us. You have the right to request a copy of the information we hold about you so that you can ensure its accuracy. You can do this by the following methods:
- Send an email to the administrator here and request the information held about you: info@rocketfulfilment.co.uk
- Telephone: +44 (0)1992 475 503
- Write to us at: Unit 10, Peartree Business Centre, South Road, Harlow, Essex, CM20 2BD
Right to erasure
You have the right to request for us to erase any data we hold on you. You can do this by the following methods:
- Email: info@rocketfulfilment.co.uk
- Telephone: +44 (0)1992 475 503
- Write to us at: Unit 10, Peartree Business Centre, South Road, Harlow, Essex, CM20 2BD
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in December 2018.